Frequently Asked Questions
Everything you need to know about your Tomorrowland experience and gear.
What are your international shipping options?
We offer worldwide shipping through premium carriers like DHL and UPS. Delivery times typically range from 3 to 7 business days for international orders, depending on your location and customs processing.
How can I return or exchange an item?
You can return any unworn and unwashed items within 30 days of receipt. Simply visit our returns portal to generate a shipping label. Please note that limited edition event merchandise may have specific return restrictions.
Are the products sold here official Tomorrowland merchandise?
Yes, this is the only official online store for Tomorrowland. Every item, from apparel to accessories, is designed in-house and guaranteed for authenticity and premium quality.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer sustainable apparel options?
Sustainability is a core value for us. Many of our collections are crafted using organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.